Leadership

Those who are accountable.

The leadership structure of a surgical hospital is not a decorative organizational chart. It is a system of accountability that defines who approves a complex operation, who is responsible when something goes wrong, who sets anesthesia standards, and who trains the nursing staff. We publish these roles openly because you have the right to know who stands behind your operation.

Leadership

Medical Director

Dr. [Surname], CKII

Holds ultimate responsibility for clinical quality, surgical safety, and specialist training. All decisions regarding indication scope, clinical protocols, and adverse events fall under the Medical Director's authority.

  • Specialist Level II in Plastic and Aesthetic Surgery
  • Member of VSAPS and ISAPS
  • [n] years of clinical practice

Head of Anesthesiology

Dr. [Surname], CKII

Leads the anesthesia and recovery program. Sets and audits monitoring standards (ECG, SpO₂, EtCO₂, BIS), adverse-event prevention protocols, and internal training.

  • Specialist Level II in Anesthesiology and Critical Care
  • Member of the Vietnamese Society of Anesthesia
  • [n] years of clinical practice

Head of Plastic Surgery

Dr. [Surname], CKII

Manages case assignment, reviews complex surgical plans, and coordinates internal medicine consultation when needed. Ensures that the operating surgeon is the same surgeon who consulted with the patient.

  • Specialist Level II in Plastic and Aesthetic Surgery
  • Member of VSAPS
  • [n] years of clinical practice

Director of Nursing

[Surname], RN, BSN

Leads the pre-, intra-, and post-operative nursing team. Responsible for pre-operative pathways, infection control, post-operative monitoring, and internal nurse training.

  • Bachelor of Science in Nursing
  • Certified perioperative nurse
  • [n] years of clinical practice

Director of Quality Assurance

[Surname]

Manages the ISO 9001:2015 and ISO 13485 quality systems, monitors clinical quality indicators (complication rate, surgical-site infection rate, readmission rate), and coordinates internal review and external audits.

  • Healthcare quality management certification
  • Trained in ISO auditing
  • [n] years of experience

Accountability mechanisms.

The Clinical Quality Committee meets on a regular schedule to review quality indicators, clinical adverse events, and process-improvement recommendations. Significant adverse events are analyzed using root-cause analysis methodology.

Multidisciplinary consultation is required for complex surgical cases and patients with significant comorbidities. The final decision is reached jointly by the surgeon, anesthesiologist, and any relevant internal-medicine consultants.

Continuous internal training: surgeons and nurses participate in regular sessions on safety protocols, technique updates, and emergency response. Training is a continuing process, not a one-time event.

If you would like to discuss a specific concern directly with the Medical Director before deciding on surgery, please request this in your consultation or contact the hospital through official channels.

Meet our surgeons.

Our surgeon pages list the specialists and their scope of practice.

View surgical team